Check and complain

Is this operator licensed?

Check the LSLGA register before you stake, and complain to the LSLGA if something goes wrong.

How do I check a licence?

Search the LSLGA’s register of licensed operators, then check the licence expiry date: an expired licence means the operator is not currently authorised in Lagos.

What the source says

The Authority publishes the full, up-to-date register of every licensed operator, grouped by licence category

LSLGA: check if an operator is licensed, Step 1

If the expiry date has passed, the operator is not currently authorised to offer that gaming service in Lagos State until the licence is renewed.

LSLGA: check if an operator is licensed, Step 2

What if the operator is not on the register?

Report it to the LSLGA.

What the source says

If you come across a betting site, casino, lottery, gaming machine or promotional draw operating in Lagos State that does not appear on the register, report it to the Authority.

LSLGA: check if an operator is licensed, Step 4

Operating without an LSLGA licence is illegal in Lagos State.

LSLGA: check if an operator is licensed

What can I complain about?

The LSLGA’s complaint form lists these categories:

Unpaid winnings
Account issue
Bet dispute
Operator conduct
Illegal / unlicensed operator
Other

Source: LSLGA complaint form.